Customer Engagement Specialist – Multiple Cities | Prime BPO 2026
📌 Organization: Prime BPO
🏛 Sector: BPO / Client Services
📍 Location: Islamabad, Rawalpindi, Pakistan (Multiple Cities)
📑 Job Type: Full-Time / Permanent
Prime BPO is looking for Customer Engagement Specialists to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. This is an excellent opportunity to build your career in a dynamic and supportive environment.
🎯 Key Responsibilities
📞 Handle incoming customer inquiries professionally and efficiently
💬 Provide accurate information and resolve customer issues
👂 Apply empathy and active listening in all interactions
📈 Achieve performance targets within assigned timeframes
🤝 Collaborate effectively with team members
📝 Maintain records of customer interactions and feedback
⭐ Contribute to a positive customer experience
🧠 Required Skills & Competencies
✔ Excellent communication skills (Fluent English)
✔ Strong attention to detail and organizational skills
✔ Active listening and empathy
✔ Teamwork and collaboration
✔ Sales Management & Pressure Handling
✔ Time Management
✔ Motivated and energetic attitude
✔ Minimum 3 months of call center experience
🎓 Eligibility Criteria
🎓 Minimum Education: Bachelor’s Degree
🧑💼 Experience: Less than 1 Year – 2 Years in customer support / call center
🎂 Age Limit: 18–40 Years
👨👩👧👦 Gender: No Preference
📌 Vacancy Details
🔢 Total Vacancies: 21
📍 Job Location: Islamabad, Rawalpindi, Pakistan
📊 Career Level: Experienced Professional
📑 Job Type: Full-Time / Permanent
🕒 Job Shift: Third Shift (Night)
💰 What We Offer
💵 Market competitive salary and commission
📈 Career advancement & internal promotion opportunities
🤝 Supportive and collaborative team culture
🏆 Awards and recognition for outstanding performance
🎯 Engagement in extracurricular and team-building activities
📅 Application Deadline
🗓 Last Date to Apply: 03 February 2026
📝 How to Apply
🌐 Apply online through Prime BPO portal or job listing platform
📤 Ensure all required documents and qualifications are updated
📞 Contact & Address
🏢 Employer: Prime BPO
📍 Location: Islamabad, Rawalpindi, Pakistan